AI INTERACTION DESIGN
I was tasked to design the Chatbot building experience for Hatch, a messaging platform that helps businesses automate and scale their sales pipeline.
MY ROLE
Senior Product Designer
TIMELINE
4 Months
TEAM
Andres Gonzalez
Senior Product Designer
Chris Bache
CEO & Cofounder
Will Mapes
VP of Engineering
Alan Oliveira
Senior Software Engineer
The Challenge
Chris turned on the bat signal (set a meeting with me) to talk about fixing their chatbot experience. Users we're often confused, overwhelmed, and abandoned this workflow.
Chris Bache, CEO & Cofounder
"Andres is different really for two reasons, the first is his understanding of design patterns and how people use software… the second is just startup speed, my man knows how to work fast…"
Chris Bache
CEO & CoFounder
Turn on the bat signal?
Is there trouble in your city? Do you need help redesigning your software?